
Disney Store: Sales Associate (PT)
- Branson, MO
- Permanent
- Part-time
- Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
- Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted). Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's business
- Must be able to submit verification of legal right to work in the United States
- Must be at least 18 years of age
- High School Diploma or equivalent
- Previous experience in retail or the service industry
- Ability to speak fluently in another language in addition to English
- Comfortable storytelling in front of large groups of people
- Performs scripted and non-scripted events for Guests
- Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
- Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
- Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
- Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
- Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
- Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
- Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
- Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
- Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
- Promotes and maintains a safe working and shopping environment
- Engages children at their level allowing them to become part of the story
- Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual standards and housekeeping
- Drives Store results by suggesting additional items to Guests to meet their needs
- Ability to demonstrate strong Guest-focused engagement on and off the sales floor
- Demonstrated success working as a member of a team
- Ability to receive feedback and take action when appropriate
- Must maintain a professional appearance and meet Disney Store grooming guidelines