
Operations Lead - Rockefeller Center
- New York City, NY
- $21.00-24.00 per hour
- Permanent
- Full-time
- Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Champion strong visual standards for the sales floor
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Leads by example and inspires staff in daily operations and guest experience.
- Directly oversee the Operations Associates; responsible for recruitment and development of talent
- Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
- Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
- 2+ Years prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies Alo's guiding principles
- Job Level: Associate
- Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries