Smith & Nephew - Alajuela
and others) within KPIs, building excellent relations with end users and good perception of Service Desk. Escalating and assigning tasks...’ issues and requests including guidance and promotion of automated tools and technology including self-service. Diagnosing...
May 9
Bilingual Service Desk Analyst - German
DHL - Alajuela
**Bilingual Service Desk Analyst (GERMAN)** At DHL, people mean the world to us. That's why our goal has always been... Service Desk Analyst to join our team in Heredia, Costa Rica. In this position, you will provide IT 1st level support...
May 12
3M - Alajuela
**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web... environment. - Excellent listening and communication skills, customer service and interpersonal skills. - Fast learning and well...
May 12
3M - Alajuela
**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web... and communication skills, customer service and interpersonal skills. - Fast learning and well developed analytical thinking and problem...
May 11
3M - Alajuela
**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone and chat to 3M... to the database. - Document IT-related cases using the corporate Service Management tool. - Identifies problems...
May 11