Customer Support Executive
TSTAR Recruit Pte Ltd
- Singapore
- $4,200 per month
- Permanent
- Full-time
- Support service parts inventory management.
- Maintain a balanced inventory aligned with service requirements and targets.
- Assist with inventory forecasting and ordering.
- Ensure timely stock-up of parts for new models based on recommendations from the technical team.
- Update and maintain spare parts pricing.
- Process orders from parts distributors.
- Provide support to the technical team and service partners on spare parts-related matters, including processing spare parts warranty claims and providing weekly ETA updates on spare parts shortages.
- Handle the processing of returned defective parts and main units.
- Oversee Demo unit movement operations, ensuring quarterly write-off and disposal exercises are completed, and conduct stock checks for demo units.
- Diploma or degree in supply chain management, logistics, business administration, or a related field.
- Min 1-2 years of relevant working experiences.
- Preferably experienced in parts management and forecasting, particularly with small item SKUs.
- Organized and detail-oriented when managing large datasets.
- Salary: Up to SGD 4,200 + AWS +VB (2-3 Months)
- Working Location: Labrador Park