Gaming Customer Service Attendant - Casual
Blacktown Workers
- Blacktown, NSW
- Permanent
- Full-time
- Work at one of the largest and most successful venues in Western Sydney
- Great opportunities for training and development to help grow your career within the hospitality industry.
- Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
- Above award rates
- Deliver excellent customer service to our members and guests;
- Attend to gaming machine maintenance and payouts;
- Provide food/drink service to our members and guests upon receiving their order in a prompt ,friendly and professional manner;
- Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA/RCG policy and any incidents reported accordingly;
- Adhere with all Blacktown Workers Club (Group) workplace policies and procedures;
- Excellent Communication and interpersonal skills;
- Possess a "Can do" attitude;
- Ability to speak, read and understand clear, concise and fluent English;
- Basic math skills;
- Knowledge of Gaming Machine operations;
- Ability to work in a fast-paced environment;
- Ability to multitask and switch tasks seamlessly;
- Hold a current NSW Responsible Service of Alcohol Certificate (RSA) and Responsible Conduct of Gambling Certificate (RCG) Essential or willing to obtain
- Related training or equivalent combination of education and experience;
- Ability to follow instruction;
- Ability to understand written and verbal instructions;
- Be able to demonstrate an understanding of WH&S policies & procedures;
- Basic knowledge of the gaming machines rules & regulations, including the AML/CTF act.