Scheme Coordinator
Stonewater
- Derby
- Permanent
- Part-time
- Experience of working in a housing environment or recent demonstrable experience of frontline customer service.
- Good general IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems.
- Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured.
- A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services.
- Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc.
- Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.
- Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required.