Swedish Customer Service

Recruit4.work

Ελλάδα
Μόνιμη
Πλήρης Απασχόληση

Πριν 11 ημέρες

For one of the biggest names in tech, we are looking for Customer Service agents. In this challenging role, you will help end clients solve technical problems and answer any questions they may have.Our ideal candidate isA natural team player - we believe in supporting and developing our peopleSomeone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customersRequired skills

Fluent in Swedish
Working proficiency in English
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction

Benefits

Excellent benefits package
Multilingual and excellent work environment to provide the customer service
Extensive training
Adaptation to Greek culture and Greek language courses
Internal employee incentives
Located in an amazing office in Greece with excellent transport links
Excellent relocation package with a great support system for non local hires
Extra Private Health insurance
Enjoy life in Greece, there are loads of social & sports events

LocationRemote, must be based in GreeceJob seekers
Looking for work? Please view our and apply directly, If you have further questions please fill in the following form and we’ll get in touch as soon as possible.Companies
Interested in hearing more from our services? Please take a look at this or fill in the form below and we will get in contact with you as soon as possible.

Recruit4.work

Αίτηση