Assistant Contract Manager

Nexgen Group

  • Hemel Hempstead, Hertfordshire
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
We are seeking an experienced Supervisor / Assistant Contracts Manager to lead a team of Cleaning & Grounds operatives in the Bedfordshire area(s).You will need prior experience in leading a Cleaning or Grounds Maintenance Team, along with good IT, Administration and Coordination skills.You will need a Full UK Driving Licence, but Company Vehicle is provided.Main Responsibilities
  • Coach, lead, direct and motivate a small team of Operatives
  • Collaborate with leadership to deliver a flexible contract SLA and associated service specifications.
  • Conduct regular reviews of sites to ensure teams are delivering the service specifications.
  • Develop, build and strengthen client and resident relationships.
  • Ensure service teams are compliant with Health and Safety business practices.
  • Ensure service teams are compliant with Quality business practices.
  • Ensure all service teams receive an effective update each week
  • Ensure service schedules are reviewed for compliance
  • Ensure service teams are compliant with Environmental business practices. For example, correct disposal of waste
  • Develop measures to motivate all employees
  • Ensure we are exceeding and leading the way in truly exceptional customer service delivery

Nexgen Group