Field Calibration Engineer

• A strong emphasis on personal and Team SAFETY procedures and requirements.
• Deliver basic preventative maintenance, verification, repair, and installation services at customer sites that are compliant with the applicable quality management system / accreditation documents.
• Efficient travel to customer sites in and outside of the service territories.
• Document all service activities compliant with applicable service procedures.
• Maintain a strong focus on all assigned administrative tasks. These include, but are not limited to, submitting paperwork (electronic and hardcopy) at appropriate intervals, maintaining a current call queue, obtaining purchase orders for all on-demand service assignments, assisting in the renewal process for service contracts, and updating customer information to ensure an accurate database.
• Promote sales of additional Instron product offerings (systems, accessories & service products).
• Actively generate qualified sales leads using established procedures.
• Maintain all assigned company property in a manner consistent with Instrons premium image and applicable policies.
• Continuous improvement of technical and non-technical skill sets via company sponsored training classes and self-directed educational programs.
• Possess a car.
• Travelling within ASEAN is expected.

• Degree or Diploma in Electronics/Electrical Engineering
• Basic to intermediate computer system knowledge which includes experience with current operating systems and productivity software (Outlook, Word, Excel, Internet Explorer, etc).
• Knowledge of and experience repairing Electromechanical (closed loop control) systems.
• Excellent written and oral communication skills.
• Ability to comprehend and interpret basic technical information involving mechanics, electronics and materials science.
• Must be able to interpret blueprints and schematics.
• Ability to understand Quality Systems and their intent.
• Ability to work independently with little supervision and manage diverse customer situations.
• Ability to manage a service schedule in a manner which results in timely service for our customers and an uninterrupted revenue stream.
• Ability to accept changes and recommend best practices, including positive participation in Team, Regional, and National meetings.
• Ability to successfully interact with his or her co-workers, manager, and other support staff in a positive and productive fashion, delivering a consistent, premium service product to Instron customers.
• The above skills are normally acquired through at least 2 years of directly related experience in a service / preventative maintenance or technical / mechanical repair environment.

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