Key Account Assistant Manager

• Build and maintain strong, long-lasting relationships with key accounts.
• Understand clients' business objectives, industry trends, and challenges.
• Act as a trusted advisor to clients, providing insights and recommendations.
• Proactively address client concerns and resolve issues in a timely manner.

• Develop and execute account plans to achieve revenue and growth targets.
• Identify opportunities for upselling or cross-selling our products/services.
• Collaborate with cross-functional teams to deliver value to key accounts.

• Develop a deep understanding of our company's products/services and how they align with clients' needs.
• Create and implement strategic account plans that drive mutual success.
• Monitor market trends and competitor activities to identify new opportunities.

• Regularly communicate with clients to provide updates, gather feedback, and ensure satisfaction.
• Prepare and present reports on account performance, including sales forecasts and KPIs.
• Keep internal teams informed about client needs and expectations.

• Negotiate contracts and agreements with key accounts.
• Ensure that contractual obligations are met and manage contract renewals.

• Act as a voice of the customer within the organization, advocating for changes and improvements that benefit clients.
• Work to resolve client escalations promptly and effectively.

Manpower