Social Media and Communications Officer
Girls Not Brides
- London
- £32,600 per year
- Permanent
- Full-time
- Manage the day-to-day activity of Girls Not Brides social media channels.
- Develop and implement a social media plan and social media editorial calendar aligned to the communications editorial calendar.
- Gather and produce content for social media at relevant Girls Not Brides events.
- Design social media content across graphics, video and text for events, learning topics, impact storytelling, advocacy campaigns and others.
- Develop and implement engagement plan for improvement engagement with our member organisations.
- Monitor social media traffic and engagement.
- Monitor social media inboxes, responding to general enquiries and escalating safeguarding concerns as needed.
- Report on the success of our social media efforts, using data and analytics to continually improve our content and meet objectives.
- Develop and design engaging content across videos, graphics, infographics, animations, briefs, reports, and others.
- Support the development of clear ethical communications protocols and processes that ensure we comply with communications best practices.
- Gather, produce and organise storytelling content with and across the membership.
- Support storytelling activity across member engagement, advocacy, and development and outreach.
- Liaise with external contractors to deliver design and video work.
- Develop tools, resources, and sessions to support our members in increasing their capacity to tell their stories of impact on social media and across other channels.
- Support content writing for the website, including writing website copy and blog posts.
- Support the development of the email pipeline, including copywriting and content generation for regular newsletters, audience segmentation approaches, and making recommendations to improve engagement.
- Identify and implement new digital communications channels, as needed.
- Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
- Support communications digital knowledge management activity, including internal file systems, asset bank and asset management.
- Support our members in increasing their capacity to tell their stories of impact on social media.
- Support the design of digital and print products and marketing materials as needed, including event flyers, posters, infographics, and others.
- Support translation of communications materials across our core languages.
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up-to-date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement Girls Not Brides.
- Proven professional experience in a similar level role in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre or social enterprise.
- Proven professional experience in managing social media channels for not-for-profit organisations.
- Proven experience in developing plans and improvement approaches for social media channels.
- Proven experience in creating content for social media, website and email, including graphics, copy, videos, etc.
- Experience working collaboratively and in partnership with other organisations to create social media content and campaigns.
- Experience in developing and implementing social media analytics and reporting.
- Experience in ethical content gathering, including photography, film and social media photography and videography.
- Experience using asset management systems.
- Excellent communication, networking and interpersonal skills, as well as the ability to persuade and inspire others.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- In-depth knowledge of social media platforms, including Twitter (X), LinkedIn, Facebook, Instagram, and YouTube.
- Skilled in using social media management programmes, such as Buffer, Hootsuite and Sprout Social.
- Skilled at using third-party email marketing tools, such as Campaign Monitor.
- Skilled at using third-party social media and email marketing analytics to generate reports and insights.
- Skilled at producing graphics and video content across relevant programmes, including Canva, CapCut and the Adobe Creative Suite.
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly and some travel internationally, as necessary.
- Able to speak, read and write in at least one other language, ideally French or Spanish.
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