SummaryPosition SummaryThe Senior Director, Practice Operations is responsible for providing leadership and direction in planning, guiding and coordinating practice operations. As a member of the senior leadership team, this position will be a significant contributor to strategic planning and business development efforts and will be responsible for the successful implementation of these plans.Required Minimum Knowledge, Skills, and Abilities (KSAs)Education: Bachelor's degree required; Master's degree preferred.License/Certifications: N/AExperience: Minimum of five years progressive and relevant healthcare management experience; including experience as a member of a senior leadership team.; Extensive physician hospital practice integration and applicable program development experience.Knowledge and experience in developing and overseeing the implementation of an annual business and strategic plans.Knowledge of the principles and practices of healthcare administration, fiscal management and government regulations and reimbursements.Experience with Rural Health Clinic regulatory requirementsKnowledge of Patient Centered Medical Home and Patient Center Specialty Practice designation.Knowledge of HR management practices including supervision and staff development.Skill in exercising a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.Outstanding communication and interpersonal skills to develop and maintain effective relationships with staff, physicians, executives and the public. Ability to communicate clearly and effectively both verbally and in writing.Knowledge and understanding of financials including revenue cycle and accounts payable.Knowledge of customer service concepts and techniques.Proficient computer skills.Skill in organizing work to achieve goals and objectives.Ability to read, interpret and apply policies and procedures.Ability to maintain confidentiality.Ability to analyze and interpret complex data.Travel between site locations required.
