System Administrator

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Take responsibility for projects and solutions within the larger business initiative.
• Handle business-critical IT tasks and systems.
• Work with internal and external partners to communicate project status, activities, and achievements.
• Manage, train, and assist the help desk.

• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
• Manage, train, and assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed.
• Perform routine and scheduled audits of all systems, including backups.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary.
• Partner with IT leaders to develop long-term strategies and capacity planning for meeting future desktop hardware needs.
• Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver optimum desktop service levels.
• Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, hard drives, RAM, memory chips, and
• Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports to department leaders.
• Work closely with helpdesk technicians to solve End User
• Create User accounts in Windows Active Directory
• Managing and maintaining file servers.
• Create and maintain images for Desktops and Laptops
• Create and maintain technical documentation (SOPs) to further standardize company
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.

• Bachelor's degree (or equivalent) in information technology or computer science or (3) years of experience managing Desktop or Windows Servers, or equivalent combination of education and experience.
• Proven success in an IT role
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, Active Directory, virtualization.
• Experience in project management, application design and integration, and cloud computing
• Professional certification
• Valid Driver's License
• Ability to lift 50 or more pounds.
• Some travel may be
• A desire to deliver an extraordinary experience at every interaction, in fact World Famous!

• A World Famous! benefits package that includes:

• Medical/Dental/Vision insurance
• Short- and Long-term Disability insurance
• FSA
• Life insurance
• Matched 401(k)
• Paid holidays
• Paid-time-off
• Performance Incentive Plan

• An amazing opportunity to create new performance standards, develop knowledge and new career growth paths.

• Extraordinarily satisfied and happy ?? Stemilters

Stemilt