Full time (37 hours per week)PermanentWe are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer service charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers.What you will be doing:Act as the key project resource for the service charges improvement project and in the implementation of systems / processes / interfaces arisingTo lead on a review of the service charge setting for both rental and home ownership properties on fixed and variable service charge regimes.Lead and project manage the work-stream, project deliverables and milestonesLiaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionmentsLead the work-stream for re-structuring and cleansing the property database and codingProvide technical advice to the organisation.Produce letters, notifications and information documentation required as part of the service charges processesCollaborating with and challenging key stakeholders.Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectivenessWe’d love to meet someone with:With at least 4 years' experience of working in a financial environmentConsiderable experience of service charge management in the housing sectorExperience of working with computerised Financial and Housing Management systems, including service charge modulesGreat attention to detail and ability to work systematically to achieve objectivesExcellent numeracy skills and an ability to understand, analyse and manipulate information and dataLease and rental product knowledgeAbility to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionalsAmongst what we offer you is:A competitive salary of £45,000 per annum28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)A generous contributory pension schemeEnhanced family leavePrivate health careFree life assuranceAccess to an extensive suite of wellbeing services and tools including a digital gymOpportunities for learning and developmentDiscounted gym membershipRetail discount schemeHybrid WorkingPlease note the successful candidate will need to complete a basic DBS application.Closing date: 10th May 2024Interviews to be confirmedWe reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.INDHIGHbpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.We own or manage over 19,000 homes and employ 400 staff.
