Shift Lead
Bareburger
- New York City, NY
- $18.00 per hour
- Permanent
- Full-time
- Location: NY - New York
- Job Type: Full Time, Part Time
- Rate: $18/hr + Tips
- Ensuring the highest level of guest service
- Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for
- Adhere to Bareburger operating standards
- Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
- Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
- Address customer concerns in reference to products, services rendered or employee interactions
- Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
- Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience
- 2 Years+ Restaurant Supervisory experience
- Exceptional guest service skills
- Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
- Strong leadership skills and the ability to develop future leaders
- Previous restaurant/retail management experience in a fast-paced environment
- Decision making
- Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms
- Quality Focus
- Always Smile
- Sign on bonus
- Paid Time Off
- Corporate Discount Programs
- Direct Deposit
- Digital Training Program
Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.