Join a team recognized for leadership, innovation and diversityTechnical Writer (Junior) - Job DescriptionJOB POSTING· Responsible for authoring tasks, creation, and integration of software documentation for end user and support teams.· Demonstrate ability to communicate effectively and work closely with developers and SMEs to gather technical information about products to write customer facing documentation.· Coordinate documentation plans and document outlines; define the audience, determine task list, and identify technical information requirements.· Takes complete ownership of assigned manual to deliver, gathers the required support/inputs.· Ability to research, analyze, and understand technical information about the product and new functionality and write technical information for inclusion into documentation on-time and as per the defined quality standards.· Gather information through product specification docs, interviews, demos, and product exploration. Must be assertive in asking questions and generally be resourceful in finding answers.· Ability to understand, analyze, and implement customer and support team's feedback on documentation for hardware and software products.· Ability to work independently and collaboratively with teams located globally.Key Responsibilities· Write easy-to-understand user documentation on topics such as Installation, Configuration, Administration, Troubleshooting, Software Change Notices.· Be fluent in developer terminology and developer-friendly language· You need to provide estimates about documentation tasks to the Scrum Master.· Produce high-quality documentation in a standard and consistent manner.· Analyze existing and potential content and identify necessary amendments.· Monitor the delivery of documents to ensure they are on time and are of good quality.· Build product knowledge and understand the Honeywell BMS products and their applications.JOB ACTIVITIESYOU MUST HAVE· Excellent communication skills in English (written and verbal)· 4+ years of experience developing software and hardware technical documentation.· Strong proofreading, editing, and writing skills· High level of ownership and a 'Get it Done' attitude· Proven working experience in developing procedural software documentation.· Careful attention to detail, strong organization, and editing/proofreading skills.· Ability to quickly grasp complex technical concepts and make them easily understandable in text, pictures and flow diagrams.WE VALUE· Good to have experience working in an Agile environment· Experience working with Adobe Frame Maker, Madcap Flare, Adobe Acrobat, Illustrator and more· Familiarity with topic-based authoring, structured content, DITA publishing· Excellent team and communication skills· Ability to take the initiative and work with limited direction· Ability to influence at the operational level· Bachelor's or Master's degree in technical stream.· Knowledge of databases, HTML, XML, Network controllers, building controls, security systems, industrial controls, data centers, or energy management.Additional Information
