Operation Team Manager (ICON2)
The Hut Group
- Manchester
- Permanent
- Full-time
- Leading and being responsible for all aspects of their area of supervision.
- Looking after the safety of all Personnel, Customers, Visitors and Contractors whilst on site. Ensuring all interactions are safe and effective.
- Working with other internal departments and stakeholders to achieve agreed KPIs and standards, prioritising customer experience, improving stock integrity and meeting SLAs.
- Aligning area-specific operational objectives with business needs, setting expectations for their work area to ensure goals are achieved to the highest standard, and breeding a continuous improvement culture.
- Manage small to medium-sized teams effectively, nurturing growth and development of front-line staff and identifying potential management talent.
- Making decisions regarding Safety, Quality, Cost, Delivery, and People (SQDP), that will significantly impact their work area and department.
- Manage basic Human Resources (HR) cases and deal with warehouse colleague issues.
- Communicate with agency representatives and discuss their performances/efficiencies.
- English GCSE and Maths GCSE / equivalent international standards
- Degree / Degree calibre preferred.
- Training IOSH certification (preferred).
- Formal management training.
- Preferred Lean Six Sigma White Belt
- Good understanding of H&S and HR processes and systems, e.g. Oracle, ADP, Workforce
- Good Data Analysis, Communication, and problem-solving skills
- Capable of making decisions under pressure, driving culture and delivering change through both people and the environment.
- Capable of shouldering SM responsibilities in the absence of the Shift Manager
- Ability to navigate Intranet, EQMS, Site / Local portals, and Microsoft forms.
- Good Microsoft skills, and ability to understand, manipulate and present basic data sets.
- Competitive salary
- Employee discounts
- Gym Discounts
- Company bonus scheme
- Company pension scheme