Customer Service Representive (English and German)

FAIR TRADE OUTSOURCING

  • Accra
  • Permanent
  • Full-time
  • 16 days ago
Company description Fair Trade Outsourcing™ is a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies...Job Ad & Profile DescriptionPosition : Customer Service Representive (English and German)We are looking for a Customer Service Representive.Missions:
  • A Proctor assists a test taker in getting them into their exams.
  • Maintain Academic Integrity during the proctoring process and complete multiple proctoring tasks at the same time without sacrificing customer service or efficiency.
  • A proctor demonstrates basic troubleshooting skills before transferring a test taker to a technician to maintain continuity of service.
Required profile for job ad : Customer Service Representive (English and German)
  • Must be fluent in English and German.​
  • Must be flexible as our schedule is subject to change constantly 24/7.​
  • Must be able to multitask and manage time effectively. ​
  • Excellent written and verbal communication skills.​
  • Outstanding problem solving and organisational abilities.​
  • Must have ZDB2 or ZDFB or any related certification approved by an accredited German institutions in Ghana.​
Job criteria for job ad : Customer Service Representive (English and German) Job category :IT, new technologiesMarketing, communication
Industries :Call centers, hotlines
Employment type :Permanent contract
Region :Greater Accra
City : Accra,Shiashie
Experience level :Less than 2 years
Educational level :HND
Spoken language :german›fluent
Key Skills :customer servicecommunicationmarketing communicationmarketing
Number of Position(s) : 25Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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