Technical Writer
Mews
- Barcelona
- Permanente
- Tiempo completo
- Write outstanding product guides and documentation
- Provide measurable results for Customer Support, cutting down on the number of help requests by creating usable, result-driven documents
- Review, organize and strategize existing product guides, suggesting useful improvements
- Supplement documentation with screenshots and short videos
- Work with cross-functional teams in an agile environment
- Use data to demonstrate the business impact of your content
- Native English speaker or equivalent
- Minimum 3+ years' experience in technical writing and/or content marketing related to technology
- Advanced facility in writing and proofreading content related to technology
- Excellent communication skills
- Ability to collaborate effectively and accept constructive criticism
- Ability to interview Customer Support and customers to gather feedback on product documentation