Resident Advisor
- Liverpool
- £22,327 per year
- Permanent
- Part-time
- Dealing with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
- Organising events and open days for prospective and current residents.
- Covering the main reception during office hours, this will include sorting the mail.
- Be the face of Fresh for residents! Liaising with them on a regular basis making sure that residents feel supported and valued.
- Undertaking viewings with potential residents, providing them with the up-to-date information relevant to their query.
- Ensuring that the reception and management suite is clean and tidy and adheres to Health & Safety requirements.
- Receiving and processing payments, and monitoring / chasing rent arrears when necessary.
- Filing and maintaining customer data, ensuring the database is up to date and within GDPR regulations.
- Liaising with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.