Omnichannel Operations Specialist – Dockers Turkey

• Conduct quantitative analysis and insights to optimize omnichannel profitability.
• Review business performance weekly to identify opportunity and risk, escalating issues for resolution.
• Collaborate with merchandising and planning to support related teams defining the optimum assortment to achieve sales plans and develop.
• Actively manage opening and processes for new doors in retail and wholesale inline with the expansion strategy and align with global teams
• Create and track performance reports, communicate the KPIs with vendors on digital channels.
• Support on omnichannel promotional calendar; prepare communicational and operational tools and lead the execution.
• Manage external vendor relationships, including supply, IT and maintenance vendors for Store facilities and internal operations
• Drive omnichannel sales profitability by identifying productivity improvements and OPEX savings opportunities, aligning with internal stakeholders and implementing the changes, in line with local legislation and company strategies
• Develop and implement operational policies and procedures for stores, taken into consideration time and resources optimization and relevance according to local store needs
• Participate in the preparation of business plans by coordinating part of the process and supporting business partners in planning activities. Effectively organize, prioritize and schedule activities to meet deadlines.
• Maximize EBIT based on outcome of Labor model/workforce management tool and hit payroll target. Lead compensation cost and provides worked hours. Monitor & track worked hours, productivity per hour and compensation cost for the markets.

• Bachelor degree in Business area or equivalent
• Minimum 3 years of strong omnichannel operational background preferably in apparel company.
• Fluent in English
• Good understanding of Retail processes
• Customer focused and build engagement with others
• Good knowledge of store P&L's
• Pragmatic, team player and problem solver
• Able to meet deadlines
• Excellent written and verbal communication skills
• Influence change and strong organization skills
• Able to build strong business relationships
• Willingness to work within flexible working hours if required,
• No military service obligation for male candidates,
• No travel restrictions.

Vacancies in Turkey