Complex Director of Sales - Embassy Suites by Hilton Washington DC Convention Center and Hilton Washington DC Capitol Hill
Hilton
- Washington DC
- Permanent
- Full-time
- Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
- Directly accountable for setting the strategy and delivery of hotel’s sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
- Work with Hotel’s Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
- Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
- Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
- Operate within departmental expense budget and forecasts
- In collaboration with hotel’s commercial leaders, contribute to the development of knowledge of all competitor and market activity
- Lead daily and weekly business review and sales strategy meetings
- Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
- In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
- Development and oversight of hotel’s sales site visit strategies and approach
- Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
- Responsible for recruiting and retention of all sales roles
- Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
- Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
- Group Sales
- Business Transient Sales
- Leisure Sales
- Catering Sales
- Contract/PERM Sales
- Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals
- Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
- Liaise with Hilton Worldwide Sales towards demand and conversion generation
- Build strong relationships with CVB and 3rd party travel partners
- High level of engagement with customers from all sales segments including:
- Support of team’s site visits and pre-convention meetings
- Support of sales managers sales travel into market
- Minimum Education: Bachelor's Degree preferred
- Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred
- Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred
- Additional/advanced degree coursework in business administration, marketing and communications
- Adaptable experience with business strategy, business planning, and business plan development
- Ability to speak multiple languages
- Multiple Brand experience
- Proficiency in Delphi FDC preferred
- Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development.
- Ability to speak multiple languages
- Multiple Brand experience
- Proficiency in Delphi FDC preferred
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability