Corporate Key Account Manager
WestJet
- Calgary, AB
- Permanent
- Full-time
- Manage revenue, market share growth and retention within assigned managed business travel currently contracted by WestJet
- Establish and develop relationships with corporations within a defined portfolio
- Develop strategies and build business plans with clients to secure corporate managed Air Programs
- Analysis of performance and fulfilment reporting to influence client behavior
- Create strategic plans aligning with key performance indicators
- Foster key strategic relationships with Travel industry partners, Travel Management Companies, Car Rental, Hotel etc.
- Prepare and deliver proposals & presentations to Travel Executives, Procurement, and Executives
- Negotiate corporate agreements
- Promote WestJet products through incentive offers to current corporate clients
- Maintain competitive and industry knowledge base of product and service offerings
- Work with airline partners on joint contract opportunities
- Provide accurate and timely reporting to WestJet leadership
- Ensure personal targets and Key Performance Indicators are met
- Attend industry events, tradeshows and corporate networking events
- Work with various departments internally to enhance business travel experiences through marketing campaigns, new products and promotions
- Relevant post-secondary education
- 5 years' account management experience with a strong Business to Business sales and negotiation background
- Strong negotiation and analytical skills
- Ability to key account manage by development of a strategic account business plans
- Highly organized in prioritizing work and multi-tasking and demonstrates a strong sense of urgency
- Ability to move effectively through the consultative selling process
- Proven ability to balance the needs of the Guest and WestJet while being results-focused
- Ability to deliver engaging presentations to Travel Managers, Procurement and Executive audiences
- Excellent written and oral communication skills
- Strong knowledge of Corporate travel systems and reporting tools (OBT's, GDS, PRISM, Tableau, etc.)
- Proven ability to work in a fast paced, dynamic environment
- Demonstrated ability to present ideas clearly and effectively and creatively problem solve
- Ability to travel
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs