Clinical Presales Solution Specialist
Dedalus
- Sydney, NSW
- Permanent
- Full-time
- Partner with the sales teams to develop and execute an effective selling strategy for each opportunity, and to position Dedalus offering around competitive threats and alternatives.
- Keeping abreast of market trends and product & competitor landscapes – involvement in strategic discussions to shape the life cycle of products (from bringing a new product to market to the end of life of products)
- Engage with customers and prospects to demonstrate our solutions and products, effectively communicate the key core value propositions and key differentiators, and confirm the opportunity's technical viability.
- Document the customer’s Goals, Objectives, Opportunities, Problems, and Obstacles, and link back to Dedalus portfolio’s unique business values.
- Provide workflow analysis of the current state and how Dedalus solutions can improve the existing state.
- Develop proposed solutions that address prospect-specific clinical, business, and technology issues.
- Perform tailored onsite/remote product demonstrations and presentations to clinical end users, IT staff, business analysts and executives.
- Collaborate with bid teams to develop written content for product-related sections of RFPs, prepare presentations, and perform workflow evaluations.
- Gather ongoing prospect-customer feedback and related information and provide feedback to product management.
- Answer technical questions about product applications and new features to prospects and to various groups within new and existing customer accounts.
- Partner with sellers to identify opportunities by providing insights into possible leads from working with third-party vendors, trade shows, local conferences, and other industry events.
- Identify and communicate possible improvements in the work process for customers and peers and professionally guide the customer's decision-making process by providing an optimized solution to meet customer KPIs
- Works with clinical governance and safety to ensure clinical standards are met.
- Bachelor's or advanced degree in a relevant field (e.g. Medicine, Health Science, Nursing)
- At least 3 years Clinical experience in a healthcare setting
- At least 3+ years’ experience in Hospital or Health software settings in ANZ private and/or Public Organisations.
- Knowledge of Health Industry Skills in business analysis, and requirement definition
- Understanding of Hospital Information Systems and processes/ workflow
- Highly developed experience and skills in presentation delivery and public communication
- Experience or ability to engage multiple layers, including Sales Teams, Solution Teams, Technical Design teams, Internal Management/Snr leadership, and the customer.
- A self-starter who can manage their own time effectively, with the tenacity and hunger to be the glue between Sales and Solutions Delivery.
- Very strong attention to detail and ability to influence, engage and deliver under pressure.
- Strong client focus - ability to build rapport with internal staff and external clients for optimal teamwork in support of the best cross-domain solutions.
- Is recognized as a spokesperson who actively seeks opportunities for speaking engagements at conferences and partner events. May also have work published.