Professional Services Consultant (French&English Speaker)
- Paris
- CDI
- Temps-plein
- Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink's products at an advanced level of competency during a project implementation.
- Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.
- Implement all technical aspects of service delivery to the required standard of quality.
- Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
- Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
- Be committed to customer satisfaction and referenceability.
- Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
- Seek to continuously improve relevant technical knowledge and skills
- Contribute to our community forums by posting and publishing articles.
- 5+ years of experience in a software consulting role.
- Good troubleshooting skills and technical knowledge of IT operations and ITIL,
- Exposure to Digital Transformation projects, preferably End-User related,
- Excellent knowledge of Microsoft Windows clients and applications, MacOS is a plus
- Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API's),
- General awareness of the current industry standards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
- Ability to quickly learn new technologies in an unsupervised environment,
- Excellent communication, customer-facing and teamwork skills,
- Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
- Fluent in French and English
- 💼 Permanent Contract and a competitive compensation package (Stock Options also included).
- 📍 Office location in 9m ARR, Rue de Caumartin.
- 🩺 Health insurance employee-employer paid options covering medical, dental, and optical treatments, hospitalization, and equipment and 100% employer-paid life insurance.
- 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer), RTT days, and 3 extra days for volunteering.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🚆 50% reimbursement on your Pass Navigo, making travel to and from work more affordable and sustainable.
- 🍼 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.
- 🤸 Reimbursement for fitness, gym memberships, and sports participation up to 25 EUR/month.
- 📣 Bonuses for referring successful hires after three months of continuous employment.