Junior Franchise Compliance Officer
Green Marble Recruitment Consultants
- Midrand, Johannesburg
- R20,000-25,000 per month
- Permanent
- Full-time
- Matric/Grade12 certificate.
- Legal Qualification (Degree or Diploma)
- Valid driver's licences.
- Solid understanding of laws and regulations related to Compliance.
- Effective communication, both verbal and written.
- Ability to identify risks and devise solutions.
- Demonstrated the capability to collaborate effectively with colleagues across various teams and departments.
- Commitment to ethics and integrity by handling sensitive information and compliance matters.
- Strong commitment to customer service.
- Attention to detail.
- Effectively conveying data and engaging with individuals across various levels within the organisation.
- strong orientation towards continuous improvement.
- Ensure that franchisees comply with organizational policies, expectations, and procedures.
- Monitoring legal requirements such as:
- National Credit Act (NCA)
- Consumer Protection Act (CPA)
- Value Added Tax (VAT)
- Protection of Personal Information Act (POPIA) etc.
- Conduct thorough compliance reviews of franchise stores, providing detailed feedback to franchisees and identifying areas of both compliance and non-compliance.
- Develop corrective action plans, complete with timelines and responsible parties, to address any identified issues and ensure effective resolution.
- Stay updated on amendments to relevant acts in the Second-Hand Goods and Credit Industries, communicating changes to franchisees.
- Present regular reports to management on compliance reviews, proposing improvement actions.
- Manage a robust compliance and legal review program, regularly updating it for new legislations and regulations.
- Implement internal controls in stores to mitigate compliance risks across various business areas.
- Conduct thorough training sessions for franchisees on compliance matters to enhance their understanding of relevant laws and procedures.
- Positive relationships with franchisees, emphasizing trust and mutual understanding in compliance matters.
- Verify the proper implementation of the brand's guarantee policy, warranty procedures, and other company-wide standards.
- Review stock administration, cash handling, merchandising, and sales practices in stores to ensure regulatory compliance.
- Collaborate on special projects and additional duties as directed by the Compliance Manager.