Talent Development Delivery Lead - Vice President
JPMorgan Chase
- Bournemouth
- Permanent
- Full-time
- Designs and manages in-person learning conferences that have employees, outcomes, targeted learning, community building and value at the center of the experience (using data & domain led direction to shape who is targeted, when and how). This includes a brand new POWERUP BOOST product which takes experiential learning to GT employees in location outside of the main POWERUP schedule
- Manages key partner and stakeholder relationships proactively and effectively to build trust, transparency and enable delivery (including GT, HR & Tech Centre Leadership, Event Management and Communications)
- For targeted learning events, builds and manages a catalogue of services that articulate the support that we provide to Learning domains for their targeted learning needs and use this as part of managing relationships with them
- Works closely with the program Communications Lead to ensure all branding and messaging used within standard artefacts is on point and appropriate
- Drives the proactive mitigation/resolution of key risks and issues that impact event success
- Uses a product mindset to set the strategy for the targeted delivery programs, focusing on outcomes and customer need and use data to evolve iteratively for continuous improvement so the program remains fit for purpose and set up for success
- A delivery mindset, excellent project management skills and attention to detail
- Ability to navigate and partner across a large, global firm (e.g. across Line of Businesses (LOBs), regions, functions, levels)
- Exceptional verbal and written communication skills
- Team-oriented, actively participating to foster a positive work environment with peers
- Ability to deliver results accurately, quickly, and efficiently while adapting to shifting priorities
- Ability to solve problems creatively and effectively; can confidently and quickly make decisions
- Strong work ethic, self-starter who is creative with a 'can-do' attitude
- Proficiency in MS Excel, PowerPoint, SharePoint and other Office applications - ability to support the creation of senior level presentations and materials
- Proficiency in other tools: Survey Monkey, GEM, IEMS, MS Teams, basic HTML skills