Senior Manager, Bank Operations

Delta Asia Financial Group

  • 灣仔區灣仔
  • 長期
  • 全職
  • 25天前
Delta Asia Financial Group is a comprehensive financial institution with 88 years of history, comprising Retail Banking, Commercial Banking, Wealth Management and General Insurance across Hong Kong, Macau, and Guangzhou. It is reputable for its Corporate Governance, Caring and the Pursuit of Excellence.We are committed to pay Top Reward to the Right People.Responsibilities
  • Oversee the operational function within the Bank including the teams in Bills, Payment and Treasury Settlement, Card operations, Loan Administration, Branch Operation Support, SID to ensure daily operations are efficient, effective and comply with internal guidelines and regulatory requirements
  • Implement effective internal controls to ensure compliance and smooth operational workflow, identify and mitigate operational risks and enhance customer satisfaction along the service chain.
  • Develop and review operating procedures and guidelines, and continuously optimize processes to drive operational excellence
  • Collaborate with stakeholders to support the Bank’s new initiatives and expansion plan of the Group
  • Manage project plans for operation reengineering and system enhancements, including the development of system requirements, User Acceptance Test (UAT), system implementation, and assessment of project effectiveness
  • Consolidate and prepare regular departmental reports and adhoc reports for management review
  • Stay updated on market trends and regulatory changes to ensure the implantation of best market practice
  • Perform all other related duties as assigned
Requirements
  • Bachelor degree in Business, Finance, Operational Management or a related discipline
  • 10+ years of operational management experience in banking industry
  • In depth knowledge of operational management and regulatory requirements in Macau
  • Experience in managing diverse teams with exceptional leadership and influence skills
  • Demonstrates agile mindset, embrace changes and demonstrates flexibility and capabililty in decision-making and problem-solving
  • Strong analytical, stakeholders management skills and project management skills, able to multitask and meet tight deadlines
  • Detail minded with strong hands on experience in operation, system implementation and procedures development
  • Good command of both spoken and written English and Chinese
  • Frequent travel to Macau is required
ApplicationWe offer competitive remuneration and fringe benefits including but no limited to the followings:
  • 15-20 days' Annual Leave
  • Caring Leave (including birthday leave, graduation leave, wedding leave, volunteer leave, children graduation leave, children wedding leave, etc.)
  • Attractive remuneration package
Interested parties, please click "APPLY NOW". For more information or inquiries, please contact us at +852 9882 7957.All information provided will be treated in strict confidence and only be used for recruitment purposes.Website: www.delta-asia.com

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