concierge

Westwood Village

  • Los Angeles, CA
  • Permanent
  • Full-time
  • 14 days ago
About Discovery Management GroupDiscovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.We offer rewarding career opportunities that include:
  • Competitive wages
  • Access to wages before payday
  • Flexible scheduling options with full-time and part-time hours
  • Paid time off and Holidays (full-time)
  • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
  • 401(K) with employer matching
  • Paid training
  • Opportunities for advancement
  • Meals and uniforms
  • Employee Assistance Program
Our community is looking for a Concierge to join our team.The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.Responsibilities:
  • Carries out telephone answering and reception duties as required.
  • Takes complete messages with pertinent information and communicates messages to the intended recipient.
  • Greets residents and visitors. Answers inquiries and gives directions.
  • Collates brochures for the marketing department.
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized.
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators.
  • Maintains resident forms for miscellaneous credits.
  • Maintains adherence to all company personnel policies and established operating policies and procedures.
  • Other duties as assigned.
Qualifications:
  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!EOE D/V

Westwood Village