Franchise Operations Manager

GINGERSNAPS (IL Coniglio Bianco Corporation)

Pasig City, Metro Manila
Permanent
Full-time

15 days ago

Job DescriptionThe Franchise Operations Manager oversees and manages multiple Gingersnaps franchise locations. He/She is responsible for consistently implementing company policies and procedures across all franchise locations and maintaining brand standards and customer satisfaction.Key Responsibilities:
1. Developing and implementing operational policies and procedures that maintain brand consistency in Local and International Franchises
2. Providing ongoing training and support to franchisees on company policies, products, and services
3. Monitoring franchisee compliance with brand standards and policies
4. Managing and resolving conflicts between franchisees and the company
5. Regularly reviewing financial reports, sell-throughs, foot traffic, conversion rates, and other performance metrics to ensure profitability of franchise locations
6. Identify and assess potential franchisees/ new franchise locations and guide them through the application and onboarding process.7. Coordinating the design and delivery of store plans and Visual Marketing Materials to Franchisees
8. Collaborating with other departments within the company to develop new products and services that can be implemented across all franchise locations9. Collect relevant merchandising and product mix feedback and inform relevant departments.10. Links the Franchisees closely with Marketing and Operations internal partners (MPCD and Visuals) to develop strong and sustainable working processes and partnerships

Bachelor's degree in business administration, marketing, or a related field
5+ years of experience in franchise management or store and operations management with a track record of driving business growth and profitability
Excellent multicultural communication and interpersonal skills
Strong leadership skills
Ability to work independently and manage multiple priorities
Familiarity with franchise regulations and compliance requirements
Proficiency in Microsoft Office
This is a work-on-site (work at the office)

Associate / Supervisor Sales and Marketing Fashion Retail 1 opening Bachelor's degree graduateGINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwideToday, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

Kalibrr

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