IT Business Analyst
Vodafone
- București
- Contract
- Full-time
- Accountable for delivering high - quality business analysis that focuses on delivering a great Customer Experience.
- Ensures that the product and service-level customer and user experience is defined, communicated, and understood, with pain points identified, and opportunities for improvement road-mapped.
- Adopts Design Thinking Principles and applies the Design Thinking Processes and Methods to ensure customer and user insight drives product and service development.
- Accountable for on time delivery of high - quality business requirements for both waterfall and agile project delivery methodologies.
- Accountable for Requirements Management during the project lifecycle, including both functional and non-functional requirements.
- Manage Traceability throughout the project lifecycle and ensures the business impact against compliance is understood.
- Accountable for continuously improving the business analysis ways of working
- Collaboration with a variety of stakeholders such as Product Owner, Product Manager, Scrum Master, Solution Architect, Test Manager, Project/Program Manager, Service Designer.
- University degree
- At least 3 years of experience as a Business Analyst/IT Business Analyst/Functional Business Analyst
- Excellent English writing and communication skills (at least B2, ideal C1-C2)
- Experience in working with both Agile & Waterfall delivery methodologies
- Requirements analysis and elicitation
- Strong stakeholder management skills
- Strong communication and negotiation skills
- Strong critical thinking skills
- Strong facilitation skills
- Ability to be flexible and navigate complex and ambiguous situations
- Experience in working with requirements management tools (JIRA and Confluence)
- Detail oriented and analytical skills
- Ability to work independently and with others
- Ability to work with offshore/virtual teams