lounge manager - luxury 5 star hotel/hospitality
Randstad
- Singapore
- $4,500-6,000 per month
- Permanent
- Full-time
- Operational Excellence: Oversee day-to-day lounge operations, ensuring seamless service delivery and maintaining the highest standards of cleanliness and ambience.
- Guest Relations: Create a warm and welcoming environment, fostering guest relationships and ensuring their needs are anticipated and exceeded.
- Team Leadership: Lead and inspire a team of dedicated lounge staff, providing guidance and fostering a culture of excellence in service.
- Financial Management: Manage budgets, control costs, and drive revenue through effective pricing strategies and promotional activities.
- Quality Assurance: Conduct regular assessments to ensure adherence to brand standards, implementing improvements as necessary.
- Proven experience in managing luxury hotel lounges or high-end hospitality establishments.
- Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Exceptional interpersonal and communication skills, ensuring effective interaction with guests and staff.
- A keen eye for detail and a commitment to maintaining the highest standards of service.
- A passion for hospitality and a commitment to creating exceptional guest experiences.