Apprenticeship - Retail Excellence & Education Helena Rubinstein - September 2024 (M/F)

L'Oréal

  • Levallois-Perret, Hauts-de-Seine
  • Stage
  • Temps-plein
  • Il y a 25 jours
Apprenticeship - Retail Excellence & Education Helena Rubinstein - September 2024 (M/F)L'Oréal is the world's No. 1 cosmetics group with 37 brands in nearly 150 countries. These brands are divided into 4 divisions that are called selective divisions: professional products, consumer products, active cosmetics and finally the Luxury Division.Today, we invite you to discover L'Oréal within the Luxury division during an apprenticeship lasting 12 or 24 months. L'Oréal Luxe today is:
  • 25 Brands
  • 3 Axis: Make-up, Skincare and Fragrances
  • More than 38% of the group's total turnover
MissionsInspired by the avant-garde spirit of its founder, Helena Rubinstein's commitment innovation is based on science, keeping the same goal as in 1902: to empower women through beauty. High-end and innovative, the skincare brand offers women innovative products that are highly concentrated for a visibly rediscovered youthfulness. The ultimate combination of a secure heritage and advanced scientific expertise.The apprenticeship is based in Levallois-Perret and is to be filled from September 2024 within the Helena Rubinstein Retail Education team. The mission of the "Retail Excellence & Training" is to contribute to the success of the two most luxurious brands in the L'Oréal Group's portfolio: Helena Rubinstein and Carita. Its objective is to deploy customer journeys (online/offline) around products and services of excellence. But also, to create strategies and trainings contents to train our "Beauty Advisors" in the best way. The ultimate goal is to contribute to the maximization of sales with the help of service excellence but also by building customer loyalty. As part of this experience, you will be responsible for:Develop the brand's educational tools (products and services)
  • Produce and create pedagogical materials (training modules) in collaboration with other Project Managers
  • Design and develop training tools for trainers/sales force from A to Z
  • Participate in the creation of the strategy related to the training sessions while taking into account the launch of new products
  • Design, develop and monitor educational tools for the client
  • Participate in the presentation of training courses
  • Create engagement strategies for Beauty Advisors
Community Management of Beauty Advisor
  • Animate a monthly calendar of digital publications diffusing important brand information for our sales force
Coordination
  • Assist in the preparation of trainings: international seminars, organization of shootings, events, international meetings with the Retail Education department, etc…
You are :
  • A student preparing for a Bac+1 to Bac+3 degree able to provide an apprenticeship/professionalization contract issued by your school
  • You have a good level of English (oral and written)
  • Good analytical and communication skills
  • Mastery of the Office Pack
  • Ideally, you have had an experience related to ultra-luxury/premium skincare and have shown interest in this segment
  • You are known for your attention to detail and your curiosity
  • You Know how to put customer service at the heart of your concerns
BenefitsWhat L'Oréal offers you, in addition to an enriching professional and personal experience:
  • Remuneration according to your age, level of education, etc.
  • Profit-sharing
  • Access to sales for L'Oréal staff
  • Access to the L'Oréal company restaurant and our gym
  • Up to one day of teleworking per week
  • Access to the L'Oréal "MyLearningPlatform" to develop your skills
  • HR follow-up and a personalized support process guiding you towards a permanent position within the group
Note that about 70% of our Junior positions are filled by former interns and apprentices!Feeling ready to take on the challenge of creating the beauty that moves the world?So apply now and join our L'Oréal Luxe teams!Would you like to know more about L'Oréal and our purpose?If you'd like some tips on how to prepare for an interview, visit our where some of our recruiters can help you.#LI-FR

L'Oréal