Rental Coordinator
Yancey Bros
- Statesboro, GA
- Permanent
- Full-time
- Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.
- Determining customers’ needs to further assist them, thus allowing the customer to have the best rental experience possible.
- Checks availability of equipment with the shop, also schedules maintenance to meet deadlines.
- Ensuring equipment is delivered and picked up on time to meet the customer’s needs.
- Administers rental agreements, including rental out and in dates.
- Returning the equipment in the system by verifying hours and if fuel is needed, making sure
- Record daily logs of phone calls and customers interactions.
- Handling customer complaints in a professional manner while offering solutions to a problem not just an excuse.
- Participate in required safety program, and work in a safe manner
- Complete additional tasks as assigned by management
- High school diploma or equivalent.
- Computer skills to include Internet Explorer, Excel, Access, Word, Power Point.
- Must be able to comprehend, speak, and write the English language.
- Must possess excellent interpersonal and communication skills, both in person and over the telephone.
- Creative thinking and problem solving ability.
- Must be highly organized in a fast paced work environment.
- Valid driver’s license and acceptable driving record.
- Bachelor’s Degree from a four year college or university or related equivalent experience preferred
- Knowledge of Spanish language preferable but not required.
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
- Competitive Pay
- Individual Bonus Opportunities Available
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
- Paid Holidays
- Paid Sick Leave
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities
Leader: Inspires teammates to follow them
Enthusiastic: Shows intense and eager enjoyment and interestEducation : Bachelors
High SchoolLicences & certifications Drivers License