IT Support Engineer
TECEZE
- Kuching, Sarawak
- Permanent
- Part-time
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
- Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
- Developing and implementing security framework, policies, processes/procedures and guidelines.
- Maintaining security subject-matter expertise and keep abreast of best practices & trends.
- Managing vulnerability assessment.
- Oversight & resolution of security incidents.
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.
- You have excellent communication and interpersonal skills.
- You have working knowledge of Office365, Outlook, Van and Active Directory
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
- Work alongside & learn from best in class talent
- Join a well known brand within Computer Hardware
- Excellent career development opportunities