Director, C&I Petroleum Sales - Remote US
Mansfield Energy Corp
- Gainesville, GA
- Permanent
- Full-time
- Develop clear goals for staff each year that support company goals and objectives
- Develop a coaching strategy for staff to achieve or exceed goals and objectives
- Regularly review performance with staff
- Help staff focus on what is within their control to achieve success
- Celebrate success
- Quickly address performance issues in a constructive manner
- Create positive accountability and follow-up to achieve goals
- Develop clear vision, goals, and objectives for the region that support company goals and objectives and keep team members focused on high performance throughout the year
- Implement a strategy for departments to examine and improve key processes used every day
- Develop clear departmental strategy to achieve measurable and financial goals
- Manage P&L and budget to create profitability and achieve strategic yearly financial goals
- Develop and implement clear strategies for maximizing profitability and customer retention
- Interact with all relevant Mansfield Oil departments daily to maximize profitability and customer retention
- Coordinate team member scheduling and staffing to ensure excellent customer service and response is achieved
- Provide a regular feedback strategy for the department to evaluate results and make improvements
- Model and encourage all employees to display the highest standards of service at all times
- Develop teamwork with other regional and corporate operation groups ensuring consistent process and procedures
- Identify tasks that are critical to maintaining customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfaction
- Maximize productivity and minimize costs while maintaining a high standard of customer service – drive a culture of ongoing efficiency and excellence
- Select and develop the account representatives that sell, service, and support all Mansfield offerings
- Work with product line managers, corporate marketing team, national and regional sales teams, and inside sales to maximize regional and company earnings and overall volume growth
- Work with supply to ensure maximum profitability (day deals, MOC inventory, contract compliance, etc.)
- Work closely with sales and Customer Relationship Managers to ensure smooth on-boarding of new customers (attend new account set-up meetings)
- Focus on customers that fit the regional model and are in the region
- Work closely with and support sales reps to help develop and grow their book of business
- Ensure current and new offerings are communicated on a timely basis to current and potential customers
- Focus on recruitment, development, and continuous training/motivation of the assigned sales team
- Bachelor’s degree required
- Advanced degree preferred
- Extensive knowledge of the fuel industry
- Ten (10)+ years of selling branded and unbranded product within the petroleum industry
- Excellent Microsoft Office suite skills
- Solid financial acumen and excellent communication skills
- The ability to develop a clear vision
- A willingness to get actively involved in day-to-day actions to ensure accuracy, timeliness, and strong customer service skills
- Working knowledge of all Mansfield product and services offerings, operational capabilities, and fuels commodity pricing methods as well as detailed supply costs
- Strong organizational and verbal/written communication skills
- The ability to process information from multiple sources and create innovative solutions and strategies
- The ability to manage multiple projects and tasks simultaneously with success
- Excellent problem solving skills
- The ability to perform in a fast paced, team oriented environment
- The ability to recruit, retain, and lead others
- The ability to multi-task
- The ability to work well with all departments and resources
- 40-hour work week, with the ability to travel up to 75% of the time
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components