Technical Support Engineer
Ribbon Communications
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Direct interaction with customers
- International team supporting an international customer base
- Technical troubleshooting
- Work with legacy and cutting-edge telecom platforms
- Experience with VoIP signaling and media transmission such as SIP
- Ability to troubleshoot and fix various technical problems
- Ability to read and analyze log files and network traces
- Effective communication with customers, colleagues, and managers
- Background and experience in legacy telephony and signaling (SS7 ISUP, PRI, etc.) an advantage.
- Experience working with cloud platforms (AWS, MS Azure, GCP etc.) an advantage.
- Working knowledge of Linux/UNIX an advantage.
- Knowledge of IP networking, basic IP routing, firewalls and security considerations an advantage.
- Telephony Routing and Translations skill
- Experience with Session Border Controllers an advantage.
- Knowledge of Sonus carrier grade product is considered as significant advantage