Data Quality & Reporting Analyst

Close Brothers Group

  • London
  • Permanent
  • Full-time
  • 4 days ago
OVERALL SUMMARYAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join Close Brothers Savings Data Team where you will support key initiatives that deliver enhanced Data Quality and Reporting within the Savings operational landscape. By utilising subject matter expertise and excellent working practices the Data Quality & Reporting Analyst will enable the delivery of a scalable business, and support an evolving customer journey.This role will ensure effective Data Quality oversight and maintenance is managed and maintained to a high standard, by identifying improvements to internal and external reporting tools and the design and distribution of Operational Dashboards & MI analytics.HMRC Tax Reporting and Regulatory Reporting (e.g. FSCS) is a key accountability for this role facilitating the delivery of regulatory and industry requests, achieve challenging deadlines and maintaining the integrity of Savings to external bodies and regulators, and across the Bank.RESPONSIBILITIESData Quality
  • Create, maintain and evolve data quality reports for the business ensuring accuracy and timely distribution where required.
  • Identify key data points and their respective uses across the Savings, customer and regulatory landscape maintaining a keen eye for detail and discrepancies.
  • Work with Savings Management and key stakeholders to identify key data points across the customer deposit landscape on an ongoing basis.
  • Implement tactical and strategic solutions that improve overall Data Quality and accuracy.
Reporting
  • Ensure internal reporting requirements are gathered from relevant stakeholders and teams and clear data points agreed to ensure accurate and timely reporting.
  • Develop automated Reporting tools and techniques to reduce effort and overhead on regular day to day reporting and encourage self-service of teams where possible.
  • Ensure accuracy by obtaining check and challenge on output and develop tools to help reconcile data as appropriate.
  • Act as liaison with relevant regulatory or industry bodies when required, ensuring professionalism and transparency at all times.
Business Change
  • Design, prepare and facilitate relevant workshops with key stakeholders and lead complex data initiatives ensuring processes are appropriately scoped, documented and maintained.
  • Manage and support day-to-day data elements within projects and initiatives ensuring risks, issues and dependencies are clearly articulated and mitigated as required.
  • Identify, manage and track a portfolio of improvement opportunities across the internal and external reporting landscape including changes that will support more effective and accurate data reporting.
  • Raise awareness and gain buy in for heightened data quality within the business and with key stakeholders, documenting and presenting findings to stakeholders for endorsement.
Risk, Regulatory & Compliance
  • Work with the Savings Senior Leadership team, Compliance, Business Governance and Bank support areas to ensure Regulatory, Risk and Compliance impacts are considered as part of any change initiative.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:
  • Proven experience working within Financial Services Operations.
  • Proven experience working across continuous improvement, transformation and improvement programmes within Financial Services Operations.
  • Proven experience in gathering, collating and analysing data from multiple sources.
  • Intermediate/Advanced MS office tools skillset, particularly Excel, Powerpoint & Word.
  • Excellent problem-solving skills.
  • Project Management and Business Change Management experience.
  • Strong interpersonal skills.
  • Able to facilitate and lead workshops and working groups.
  • Excellent verbal and written communications skills across all levels (including presentation preparation and delivery skills).
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
  • Subject matter expertise in Savings products and market insight.
  • Electronic capture of process maps in cloud based BPM suites and good understanding of BPM best practices.
  • Experience in the application of robotics automation.
  • Experience in Tableau or Alteryx Experience in SQL query writing.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.ABOUT USFor roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.To find out more about Close Brothers, please visit our careers page:To find out more about life at Close Brothers:To find out more about our benefits:To find out more about our commitment to creating an inclusive environment:#LI-KB1 #LI-HYBRIDAt Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Close Brothers Group