Support Officer
A2Dominion
- Surrey
- Permanent
- Full-time
- Assess all new tenants and allocate beds according to procedures,
- Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy,
- Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum.
- Ensure that tenancy/license is upheld
- Carry out risk assessments as necessary, liaising with other agencies where appropriate.
- Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them Carry out designated H&S checks and facilities management of the building and liaise with internal departments
- This role will require working alone more often than not so discipline and self-motivation is key.
- You won't necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable.
- We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.
- Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.
- Experience of providing support to diverse client groups
- Ability to communicate effectively at different levels.
- You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
- You'll need a Disclosure & Barring Service (DBS) at the Enhanced level - don't worry, we will pay for this and any subsequent renewals. We may still be able to consider applications from candidates who have disclosures on their file - please contact us to discuss this.
- You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere - remember, this works both ways!
- 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
- Up to 8% contributory pension
- Flexible working
- All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
- We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.