Support Officer

A2Dominion

  • Surrey
  • Permanent
  • Full-time
  • 1 month ago
Support officerSurrey - Pilgrim Project (Guildford, Woking and Waverley)23,178- 27500 per Annum12 month contract (secondment ) 35 hours (Monday - Friday 9am - 5pm)Join UsAre you dedicated to creating a positive living experience for individuals in supported housing? A2Dominion Specialised Housing is looking for a Support Officer to contribute to our community-focused efforts.At A2Dominion Supported services we are transforming our services to being person-centred within a psychologically informed environment. If you're not sure what this means - don't worry as you'll receive full training as part of your induction!More about the role:Are you looking for a rewarding job that helps people to live safe, happy and independent lives? This role is for a supported housing scheme for unaccompanied asylum seekers 18 plus with no recourse to public funds. There are support staff available Monday to Friday. In this role, you will identify and deliver flexible housing related support to service users to enable them to develop independent skills in order to move on to their own accommodation.Responsibilities include, but are not limited to:
  • Assess all new tenants and allocate beds according to procedures,
  • Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy,
  • Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum.
  • Ensure that tenancy/license is upheld
  • Carry out risk assessments as necessary, liaising with other agencies where appropriate.
  • Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them Carry out designated H&S checks and facilities management of the building and liaise with internal departments
  • This role will require working alone more often than not so discipline and self-motivation is key.
More about you:
  • You won't necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable.
  • We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.
  • Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.
  • Experience of providing support to diverse client groups
  • Ability to communicate effectively at different levels.
  • You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
  • You'll need a Disclosure & Barring Service (DBS) at the Enhanced level - don't worry, we will pay for this and any subsequent renewals. We may still be able to consider applications from candidates who have disclosures on their file - please contact us to discuss this.
  • You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere - remember, this works both ways!
Choosing us is easy.As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.We offer a wide range of staff benefits. For this role, these include:
  • 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
  • Up to 8% contributory pension
  • Flexible working
  • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
  • We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
Reasonable AdjustmentIf you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: recruitment@a2dominion.co.ukA2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.Meeting the role requirementsWe recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at recruitment@a2dominion.co.ukA2Dominion are proud to be a family friendly employer - Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

A2Dominion