Sales Advisor (Tewkesbury)
Persimmon
- Tewkesbury, Gloucestershire Midlands
- Permanent
- Full-time
- Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
- Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
- Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales Persimmon Pledge is adhered to, enhancing the customer experience
- Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.
- Excellent communication skills, both written and verbal
- A good understanding of Microsoft Package, including Excel and Word
- Experience within a similar role in new homes sales/estate agency or delivering sales in a service environment is advantageous
- Commercially astute with a good understanding of the market and competitors
- Able to build relationships across functions, internally and externally
- Minimum of 5 GCSE's A-C or above is preferred
- Full UK Driving Licence is required
- Salary competitive (DOE)
- Contributory pension
- Life cover