Service Advisor
The Solution Automotive
- Liverpool
- £30,000-39,000 per year
- Permanent
- Full-time
- Advising customers of costs of repairs and work to be undertaken
- Make customers aware of additional products and services available to them
- Seek to obtain referrals for customers' families and friends
- Initiate service documentation, job card production and update customer records and follow-up systems
- Record customer prospect details accurately and in accordance with Data Protection Acts
- Advise customers on parts enquiries and availability of parts
- Document all warranty work as per manufacturers' requirements and dealership policy
- Update customer and vehicle history files to ensure total accuracy
Job SkillS:
Customer, Service Advisor, Aftersales