Operations Administrator
Office Angels
- Nottingham
- Contract
- Full-time
- Conducting outbound calls and emails to employers to provide support and guidance
- Validating employee data to comply with guidelines
- Recording all employer contact and notes accurately onto a CRM system
- Maintaining accurate data confirmation records
- Delivering on agreed service levels while providing exceptional customer service
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy in data entry
- Ability to handle a high volume of telephone calls and emails effectively
- Proactive and self-motivated with a positive attitude
- Previous experience in a customer support or call centre role would be advantageous
- Competitive hourly rate of £11.86
- Conveniently located office, just a short walk from Nottingham train station
- Opportunity to work with a supportive team in a dynamic and fast-paced environment
- Gain experience in the financial industry and enhance your customer service skills