Senior Program Manager | Service Development & Product Management
Telus
- Vancouver, BC
- $94,000-140,000 per year
- Permanent
- Full-time
- Highly personalized care
- Enhanced patient experiences
- Easy access to a broad range of services in preventive health, wellness, primary care, mental health and occupational health
As an expert in navigating the regulatory landscape, your performance with service launches relies on tenacity, innovation and flawless execution. We are looking for well-rounded individuals who like to wear multiple hats, think big, but are equally happy to roll up their sleeves to get the job done.Here's how
- Develop, secure support, implement and articulate a differentiated product strategy and tactics related to pricing, bundling, positioning, product lifecycle, placement, promotion, partnerships, channel compensation recommendations and service guidelines
- Collaborate with various stakeholders, understand business needs and know how to navigate through diverse domains of applications, infrastructure, privacy and security
- Establish, secure and nurture strategic partnerships with key stakeholders and emerging players in the healthcare and wellness industry, including start-ups, research institutions, and technology providers
- Manage the market and financial performance of existing and/or new products (including Revenue, Customer deal criteria/standards, Operating Profit, Free Cash Flow, Net Present Value, Internal Rate of Return, Discounted Payback, and Return on Investment and accountability for P&L)
- Use primary and secondary market research and competitive landscape research to recommend solutions to better support and/or reposition existing or new product offerings
- Analyze and anticipate market, client, regulatory and technology trends; create business plans and present recommendations to senior leaders
- In collaboration with the sales and business development teams, identify new markets and appropriate partners to advance and win new business opportunities
- Lead and collaborate on cross-functional teams across all business units to manage margin, enable product/service delivery, improve methods to better support product, and support the delivery of integrated customer solutions
- Develop, own and maintain a product roadmap and business requirements through the understanding of market, customer, regulatory and technology trends
- 3-5 years of relevant experience in healthcare related service or product development
- Highly creative with a knack for developing clear and concise communications whether that be through Microsoft (MS) PowerPoint, Word, GSuite Tools or during live presentations
- Innately curious with a strong drive to dive into the unknown; secretly, you probably like to think of yourself as something of a detective
- Naturally hypothesis driven and highly proficient in using data to test ideas and develop insights that lead to winning decisions
- Strong leadership skills, including but not limited to building relationships and change management, working through influence, facilitation, and developing and actioning strategy
- Deep knowledge of financial concepts including revenue, costs and profitability
- Understanding of Agile product management principles
- University Degree in Science, Computer Science or Business Administration - MBA is an asset
- Bilingual English/French considered an asset
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.