Junior Customer Advisor with German
Cyclad
- Kraków, małopolskie
- 7 100 PLN miesięcznie
- Stała
- Pełny etat
- Industry: Travel
- Type of project: Customer Service
- Location: Kraków; hybrid work model
- Working hours: Mon-Fr (8 hours per day - standard business hours)
- Languages: German & English
- Type of employment: long-term contract of employment
- Salary range: 7100 PLN gross + additional bonuses for languages
- Managing ongoing queries from German-speaking customers (phone calls, emails and web channels)
- Advising customers on travel products
- Supporting customer with the reservation and adjustment of flight bookings
- Recommending products and helping customer using the official website
- Ensuring the high level of customer satisfaction
- Providing after sales support
- Cooperating with other team members
- Very good knowledge of German & English (at least B2 level)
- High communication skills and customer-focus attitude
- Ability to work in team and individually
- Willingness to develop
- Full-time job agreement based on employment contract
- Discounts on the company's products
- Discounts on tickets of various lines for yourself and your family
- My Benefit platform
- Private medical care
- Life insurance
- Additional bonuses
- Sharing the commuting costs
- Co-financing of sport activities
- Integration events
- Trainings and development opportunities