SuccessFactors Integration Specialist
DXC Technology
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Incident management and issue resolution leveraging ServiceNow and ensure necessary follow up
- Monitoring, troubleshooting and issue resolution regarding the HRIS integrations between Success Factors and Dayforce, integration between Success Factors and ServiceNow, and integration with Active Directory and MY O-I
- Co-ordinating/leading regular touch base meetings with HRIS Client Management and ensures timely resolution of critical issues
- Partners with cross-functional team members and IT team members on HRIS related issues/enhancements/queries
- Collaborates with executive leadership and HR staff to identify system improvements and enhancements
- Compiles or assists with data reports, summaries and logs for senior HRIS executives
- Serves as a lead representative for the liaison between HR, information systems and other stakeholders
- Active participation in resolving of employees' access and permissions issues
- Train and oversee junior consultants in the team
- Provides necessary support to SAP Payroll related issues
- Performs other duties as directed
- Expertise in SuccessFactors Employee Central