服務產品涵蓋空、海運、海空、海陸等複合聯運、跨境陸運及鐵路運輸、報關、Contract Logistics、e-Commerce相關物流服務及冷鏈國際運輸(Perishable Cargo)。Responsibilities■ Hold full product P&L responsibility of Taiwan■ Define SF strategy and ensure locally adapted but consistent SF strategy definition and execution on lower organizational levels■ Provide binding standards and guidelines for SF business activities (e.g. product design and development, pricing, target customer segments/markets/trade lanes, monitoring instruments and KPIs, SOPs - based on precepts from above level) and ensure execution on lower organizational levels■ Engage with related parties to define budget targets and conduct the forecast for the SF P&L■ Evaluate bottom-up budget plan and trigger discussion with Regional HoSF/Country MD in case of adjustment needsExperience■ Degree holder or equivalent industry specific qualification■ Minimum 8 years of relevant experience in international freight forwarding / logistics industry■ Develop resp. support development of SF products and services, which satisfy market/customer needs (in collaboration with Sales)■ Approve and coordinate market launch of new/altered products and ensure locally adapted but consistent implementation on lower organizational levels■ Decide on continuation/alteration/termination of existing SF products and services and ensure adherence on lower organizational levelsEducation■ Foster collaboration between Geos/General Management, Products, Sales and Supporting functions (“matrix mindset”)■ Decide jointly with Country MDs resp. branch managers on HR matters (e.g. hiring/ termination, target setting, performance appraisals) for resp. SF Ops Team Leads in branches■ Provide functional direction/guidance on SF business matters and define functional development (e.g. training) for resp. SF Ops Team Leads in branches■ Define succession/replacement, recruiting and personnel development needs for disciplinary direct reports and coordinate with HR■ Act as escalation level and support conflict resolution for conflicts/stalemates between SF and Geo/Sales/Supporting Function responsibility on lower organizational level
