Housing Advice and Benefits Team Manager
4Recruitment Services
- Rugby, Warwickshire
- £62.00 per hour
- Permanent
- Full-time
- Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough
- MUST have homelessness experience
- Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the organisation’s adopted allocations policy
- Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme
- Support the strategic enabling of affordable housing, which meets need
- To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards, and are used as a data source to inform potential service improvements
- Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the Corporate Strategy Delivery plan
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