Healthcare Support Analyst (*EXTENSIVE 837 and ICD10 expertise REQUIRED) – Experian Health

Türkiye
Kontrat
Tam zamanlı

15 gün önce

Company DescriptionAt Experian Health, our employees can shape more than products - they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better - for all of us.Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference. We strive to have a diverse group of people and minds who are:

OPEN: Have a growth mindset and collaborate often with others to make things happen
NIMBLE: Always embracing change and pushing the envelope on innovative ways to solve problems
EFFECTIVE: Accountable to themselves and to others

Job Description

Support current Claim Source customers
Review internal process, recommend and develop changes to improve systems efficiency, automation, and/or effectiveness
Document and communicate complex solutions to internal and external clients in a timely manner
Assess project complexity and estimate development and implementation timeframe
Provide input to improve product documentation and training
Assign and monitor detailed project tasks and communicate summary level information to management and involved parties as required
Communicate status with team members, end users and clients within client expectations including participating in regular client calls
Develop strong working relationships with clients and service/sales team
Perform claims conversions from legacy to Claim Source as needed either as lead or as a secondary analyst
Monitor accuracy and completeness of all assigned jobs
Provide technical support including testing, debugging, troubleshooting and implementing necessary program changes, updates, or additions
Analyze customer data including performing optimizations and edit reviews with customers
Review and evaluate payer notifications
Collaborate with internal and external groups to define process requirements for project
May interpret orders and selects appropriate tools to process orders accurately and efficiently
May supervise project resources on assigned projects
May perform software packaging duties, be involved in pre-sales processes, and perform complex database tasks and maintenance as required
Responsible for tracking change requests and high severity incidents
Identify problems/solutions and lead research on complex issues. Serve as a resource to resolve technical problems. Provide training and support
Contribute to continuous improvements by identifying ways to optimize resources
May maintain and publish comprehensive project plans and schedules
Outline processing plans to support the implementation of new programs or processes
Assist with team leadership roles and mentor new team members
Applies advance skills in area of specialization to solve complex problem in creative and effective ways.

Qualifications

Bachelor's degree or equivalent experience
4 years' experience hospital and physician billing experience***
Advanced knowledge of healthcare ICD10 diagnosis and procedure codes, CPT-4 codes required***
Strong experience with and thorough understanding of healthcare 837 format and healthcare UB04/1500 required***
Solid expertise with ADA paper forms
Advanced analytical skills
Excellent technical skills within Microsoft Office suite
Good leadership, organizational and written/verbal communication skills
Ability to work well independently
Detailed project management skills
Ability to work closely with diverse group of internal/external organizational members

Additional InformationCulture at ExperianOur uniqueness is that we truly value yours.Experian’s culture, people, and environments are key differentiators. We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering… the list goes on!Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian Careers – Creating a better tomorrow togetherTo help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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