Client Services Training Administrator – Hybrid
TribePost
- East London
- Permanent
- Full-time
Salary: Competitive, DOE + Benefits!
Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources.You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role.Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills.For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose.We’re proud to be part of Wilmington PLC’s training and education division, so if you’re looking for variety, innovation and purpose, you’ll find them all and more here.Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events.In this role, you’ll have the chance to flex your administrative muscles and be the backbone of Bond Solon’s commitment to delivering top-notch service to our clients.You’ll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication.Expect to dive headfirst into tasks like;
- Determining the specifics of in-house training with clients.
- Ensuring trainers have all the necessary materials and venue details.
- Liaising with our venue teams to manage delegate numbers and room requirements.
- Experience in a similar administrative role
- Proficiency in ALL Microsoft office applications
- Experience of creating events using virtual meeting platforms, e.g Teams/Zoom
- Advanced English written and verbal communication skills
- Exceptional customer service skills and experience
- A natural high level of accuracy and outstanding attention to detail
- To be a natural team player
- Experience using a CRM