Specialist -Operational Risk Management

• Product/ Process Risk reviews
• Risk and Control Self-Assessment

• Communicate and involve stakeholders to respond to any current accounts related incidents as the first touchpoint for Business, Fraud Control Securities and Services (FCSS), Operation team and other stakeholders
• Ensure processes adherence by the team members.
• Provides adequate support for Audit / inspections and ensure that there are no significant findings through constant dialogue.
• Circulation of daily dashboards and other frequency-based reporting within team and other stakeholders.
• Regular training of the team on change in processes, regulations.
• Ensure to raise unusual activities for deserving cases.
• Ensure all trainings are completed by team members on timely basis.

• Documentation of processes with respect to current account opening, due diligence, reporting etc.
• Actively engage internal stakeholders throughout the business to ensure that remediation plans are implemented on time and to the necessary standard.
• Escalation and reporting of cases which are breaching SLA for resolution, adherence of regulatory requirements
• Carry out and share the Root Cause Analysis of errors, breaches etc.
• Ensure in spirit & word implementation and execution of internal & regulatory code of conduct and business ethics, clean desk, information security, internet usage, email usage etc.
• Ensure to meet agreed Timeliness with respect to processes.
• Creation of backups in team for maintain work life balances.
• Ensure circulation of various dashboards in line with country and Group requirements.
• Conducting UAT and sharing findings with stakeholders and ensuring desired requirements are implemented.

• Ensure adherence to all AMLKYC guidelines in unit
• Reporting of breach of regulatory / controls standards.
• Timely reporting of regulatory requirements.

• Track adherence to Regulatory and Ops risk guidelines for Current Accounts
• Support UORM in managing the Operational Risk Landscape
• Support UORM in ensuring the Ops Risk and Governance framework in complied
• Integrate the Ops Risk, Regulatory Risk, Governance framework across the branches network
• Review and ensure approvals are obtained for deviations from corporate operational risk policies and standards
• Co-ordinate audit and regulatory inspections
• Analyzing and reporting operational risk events, loss trends and root cause to CBG (Consumer Banking Group) / Support Unit management and relevant risk and control committees
• Proactively identify potential risk areas and propose changes to further control and enhance effectiveness of processes.
• Work closely with the FCSS and Ops teams to understand threats and develop mitigants.
• Communicate and involve stakeholders to respond to any current accounts related incidents as the first touchpoint for Business, Fraud Control Securities and Services (FCSS), Operation team and other stakeholders
• Reporting of breach of regulatory / controls standards.
• Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders
• Identification and running of theme-based reviews of the processes from Controls perspective
• Identify/update the scope of RCSA to be completed for CBG India across all Products
• Plan and implement the RCSA program across all areas within CBG
• Provide guidance on identifying and assessing inherent/net/residual risks and aligned internal controls
• Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections
• Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance
• Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent CBG at the Country RGG
• Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures
• On ORR, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding Eco partners
• Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders.

• Minimum 07 – 12 years’ experience in banking, first line of defense (FLOD), continuous audits and process controls
• Intensive knowledge of Indian banking and regulatory guidelines
• Equipped with knowledge of Liability Products like CASA, Locker, TD.
• Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions.

• Prior exposure to process writing, controls and governance.
• Strong communication skills (written & verbal)
• Analytical skills

• Understand of Operational risk tools
• Strong knowledge of Presentation and data set creations

• Will be working across verticals and liasioning with multiple stakeholders.
• Will be reporting into Team Lead CBG BU Operational Risk Unit

• Drive performance through Value Based Propositions
• Build pride and passion to protect, maintain and enhance DBS’ image and reputation
• Enhance knowledge base, build skill sets & develop competencies
• Invest in team building & motivation through ideation & innovation
• Execute at speed while maintaining error free operations
• Develop a passion for performance and grow the talent pool
• Maintain the highest standards of honesty and integrity

DBS Bank